hortus:support:requests
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What to include in a useful support request
A good support request improves response time and accuracy.
Include:
- clear description of the problem
- steps to reproduce the issue
- expected vs actual behaviour
- screenshots (if available)
- relevant context (module, feature, role)
Example structure
- What you tried to do
- What happened
- What you expected
- Where it happened (module/page)
hortus/support/requests.1775056743.txt.gz · Last modified: by savino.frisardi
