Knowledge Base

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====== Platform Access ======

===== Platform Overview =====

The WP11 – Transnational Access (TNA) platform is a web portal that enables the centralized management of all activities related to the transnational access programme of the ITSERR project.

Once logged in, the user is presented with an interface customized according to their role, from which it is possible to monitor and manage Calls for Application, Research Proposals, review activities, research visits, and related operational information.

The platform structure is organized into main sections accessible through the navigation menu, ensuring quick access to functionalities relevant to the user’s profile.

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===== Authentication and System Access =====

Access to the TNA platform is granted through personal authentication.

Each user must possess valid credentials in order to log in and access the system’s functionalities.

The authentication process enables the system to:

  * uniquely identify the user;
  * associate the user with one or more roles within the platform;
  * automatically apply visibility and permission rules defined for each role.

Once authenticated, the user is redirected to their personal workspace (Dashboard).

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===== User Dashboard =====

The Dashboard represents the main access point to the platform’s functionalities.

The displayed content varies depending on the user’s role and the status of ongoing activities, presenting a personalized view of available information and actions.

Each role accesses a dedicated Dashboard, which displays exclusively the data and functionalities within its scope, according to a role-based access model.

In general, from the Dashboard it is possible to:

  * view active or relevant Calls for Application, depending on the role;
  * monitor the status of submitted, assigned, or under-review Research Proposals;
  * access assigned Peer Review activities (for Peer Reviewers);
  * manage research visits and related information;
  * consult sections dedicated to expenses and outputs, where applicable;
  * receive notifications regarding status changes or required actions.

Information is organized into lists, indicators, and thematic sections that facilitate monitoring of activity status and provide an immediate overview of ongoing operations, differentiated according to each role.

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===== Navigation Structure =====

Navigation within the platform is organized through a menu bar that provides access to the main functional sections.

The displayed menu items depend on the role assigned to the user and reflect the scope of available functionalities.

Depending on the role, the user may see one or more of the following sections:

  * **Hosts and People**, for administrative management of institutions and users (administrative roles);
  * the **Call for Application** section;
  * the **Research Proposal** section, for managing or consulting submitted applications;
  * the **Peer Review** section, for the scientific evaluation of assigned proposals;
  * the **Visits** section, for managing and monitoring research visits;
  * the **Expenses** section, for consulting or entering expense information;
  * informational and support sections, such as **FAQ** and **Help Desk**.

The navigation structure is designed to ensure consistency and ease of use, displaying to each user only the sections relevant to their role and reducing operational complexity, thereby fostering a clear understanding of workflow processes.

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===== Access to Support Information =====

Within the platform, informational sections are available to support users, including:

  * an **FAQ** section containing answers to frequently asked questions;
  * a **Help Desk** for reporting issues or requesting assistance;
  * institutional and contact information available in the platform footer.

These sections are accessible at any time and support users throughout the entire use of the system.

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