Knowledge Base

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===== Audience and roles =====

HORTUS is public-first, but capabilities expand after sign-in and role activation.

^ Role ^ What you can usually do ^ Typical chapters ^
| Visitor | Browse published projects, events, experts, marketplace items, News, public support content, and a large part of the public shell. | Ch. 1-3, 9 |
| Signed-in user | Manage a profile, receive notifications, use messaging, save favourites, follow searches, and work in personal workspace areas. | Ch. 1-6, 9 |
| Contributor / researcher | Create resources, propose metadata formats, create project/event/news content where permitted, submit items to moderation, and track lifecycle status. | Ch. 3-8 |
| Maintainer / project lead | Steward project pages, manage membership, organise events, curate linked content, and work with moderated contribution queues. | Ch. 3, 5-9 |
| Moderator / administrator | Approve or reject pending items, supervise quality gates, and keep user-facing content consistent and supportable. | Ch. 7, 9 |


==== Important after registration ====
    * Creating an account does not always activate contributor rights immediately.
    * After registration, send an activation request to service-desk@itserr.it.
    * Use that email to request the role and permissions you need, such as contributor, researcher, or project-related rights.
    * If a creation or moderation-related button is missing, verify your role activation before assuming that the feature is unavailable in your environment
    

==== Manual map ====
Use this quick map when you know the task you want to complete but not the chapter name.


^ Go here when you need to… ^ Chapter ^
| Access HORTUS, register, sign in, activate a role, or understand how moderated publication works. | 1. Start here |
| Recognise the main navigation, search bar, top-menu tools, tabs, filters, and action panels. | 2. Navigate the interface |
| Browse or evaluate projects, events, news, experts, and marketplace resources. | 3. Discover research content |
| Build, enrich, export, or update your public profile with ORCID or manual entry. | 4. Build your public profile |
| Use conversations, page discussions, favourites, follows, notifications, and the social feed. | 5. Conversations, Discussions, and Notifications |
| Organise folders, create documents, manage sharing, and work with versioned materials in My Workspace. | 6. Work in My Workspace |
| Create, submit, moderate, and publish resources, metadata, projects, events, and news items. | 7. Create, submit, and publish research outputs |
| Export, disseminate, share, and position outputs for FAIR-oriented reuse and impact tracking. | 8. Dissemination, FAIR data, and impact |
| Get help, find manuals and FAQs, or recover from blockers. | 9. Get help |

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