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--- hortus:communication:channels [2026/04/01 16:35] – savino.frisardi
+++ hortus:communication:channels [2026/04/07 17:45] (current) – savino.frisardi
@@ Line 1: / Line 1: @@
-====== hortus:communication ======
 ===== Choose the right communication channel =====
 Different tools serve different purposes.
-^ Channel ^ When to use it ^
+^ Use this when… ^ Best HORTUS feature ^ Why ^
-| Messaging | Direct communication between users |
+| You need a direct conversation with one person. | Messaging | It keeps the exchange focused and private. |
-| Page discussions | Contextual discussions linked to content |
+| Your question belongs to a specific project, event, or resource. | Discussions tab | The conversation stays attached to the object other users are also viewing. |
-| Social feed | Broad updates and visibility |
+| You want a lightweight community-facing update. | Social feed | You can publish a short post without creating a full News item. |
-| Notifications | Awareness and activity tracking |
+| You want to keep track of important people, searches, or objects. | Favourites and follows | This creates a personal awareness layer you can revisit later. |
+| You need to react to platform activity without checking everything manually. | Notifications | The platform routes updates back to the right place. |
 Choosing the right channel improves clarity and collaboration.
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